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Terms & Conditions

DISCLAIMER AND LIMITATION OF LIABILITY

We ask that you take a moment to look over our Terms and Conditions. NeedInk.com proudly provides its products and information to you subject to the following terms, conditions, notices, and limitation of liability of sale.

Payment

Customers can pay online at NeedInk.com using one of the following major credit cards including Visa, MasterCard, American Express and Discover.

Disclaimer and Limitation of liability

THIS WEB SITE AND ANY AND ALL PRODUCTS THEREIN ARE PROVIDED 'AS IS'. WE MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS SITE, ITS OPERATION, CONTENTS, INFORMATION, OR PRODUCTS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS SITE OR ITS PRODUCTS, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THIS WEB SITE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE SITE AND/OR ITS PRODUCTS. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO NeedInk.com ARISING FROM ANY PRODUCT SOLD ON THIS SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED.

NeedInk.com products are guaranteed against defect for 180 days from the day of shipment, other than expressly stated herein, NeedInk.com makes no warranties, expressed or implied, as to the operation of this site, merchandise offered on this site or the accuracy of the information or materials on this site and disclaims all other warranties, including but not limited to, implied warranties of merchantability or fitness for a particular purpose.

Hours of Operation

NeedInk.com operates Monday through Friday between the hours of 7am and 5pm PST. Our offices are closed on weekends and holidays.

Pricing

The prices listed on the NeedInk.com website are quoted in US Dollars.

NeedInk.com reserves the right to adjust prices at any time without notice.

NeedInk.com provides a 'List Price' for every product we sell. This list price is based on the general industry-wide OEM pricing. We let you know this to avoid any confusion. We are in no way suggesting that this will be the price of the OEM version of the particular cartridge in a particular area. We are strictly taking the industry-wide OEM pricing and listing it on our site. The amount under 'You Save' is the difference between the price that we are selling the particular product at and the industry-wide OEM pricing for that particular product. That being said the savings amount listed on our site may be different than if you compare it to actual retail pricing in your area. You may want to research pricing on other e-commerce or local retailers to realize the greatest savings for your particular need.

Shipping Information

Customers of NeedInk.com receive their orders within 3 to 5 business days from the date the order is shipped. We make our best effort to ship all orders on the same day that are placed before 12pm PST. We utilize USPS and UPS ground shipping to fulfill orders.

As previously stated, we do not work on Saturday, Sunday and Holidays and therefore will not ship out orders on these days.

Please Note: All Laser Toner are shipped via UPS Ground delivery

US Shipping Charges

All orders with a subtotal of $65.00 or below will be charged a standard $4.95 shipping and handling charge.
All orders with a subtotal greater than $65.00 ($65.01+) will receive Free Shipping.
All orders are notified via the e-mail address used to complete the order

We do not accept international orders.

Because of increased filtering by Internet Service Providers including AOL, YAHOO, GMAIL, HOTMAIL, EARTHLINK, VERIZON, COMCAST, SBC GLOBAL, etc., was ask that you add our domain, NeedInk.com to your address book to ensure you will receive important e-mail correspondence such as order confirmations and periodic specials and promotions.

If you have any questions regarding your shipping order or our shipping methods please feel free to e-mail us at Support@101inks.com

Guarantee

NeedInk.com values our customers and the experience they have on our site. That is why we want you to feel completely confident when shopping with us by offering you a 100% Customer Satisfaction Guaranteed.

Our guarantee provides you with assurance for 1-year from the day you purchase your product. If you are not completely satisfied with the product you purchased from us, including ink cartridges, toners and refill kits, you can return it to us within the 1-year guarantee return time and we will gladly replace or refund your order.

We pride ourselves in bringing our customers the best pricing, quality and customer service on the web.

Use of Site

The NeedInk.com site and all of its separate web pages shall not be duplicated, reproduced, copied, sold, resold or otherwise used in any type of commercial way unless expressly permitted by NeedInk.com. As the owners of NeedInk.com we reserve the right to refuse service to anyone, terminate existing accounts and/or can orders at any time. This includes, without any limitation if we believe that customer conducts actions that violate applicable law or could be harmful to the interest of NeedInk.com or its customers.

Modifications of Terms

NeedInk.com reserves the right to amend the terms, conditions, and notices under which the NeedInk.com site, products and information are offered, including but not limited to the charges associated with the use of the NeedInk.com site, products and information. You are responsible for regularly reviewing these terms and conditions. Your continued use of the NeedInk.com site, products and information constitutes your agreement to all such terms, conditions, and notices.

All trademarks and copyrights, including logos and brand names, are the property of their respective owners. References to Brand names and logos are for descriptive purposes only and their use does not imply endorsement by or association with the brand name owners.