About Us

about us

 

 

Our Company

Established in 2001, Needink.com is the number one online destination for premium-quality printer ink and toner cartridges. We’ve been providing our customers with an outstanding level of service and the highest quality products for nearly two decades. This is a testament to our long-term dedication to providing the best customer care in every aspect.

Our Office Location

We’re located in beautiful downtown Burbank in Southern California. Yes, the sun’s always shining, and it’s constant 78-Degree weather - which may be why we’re always smiling!

Our Mission

Our mission is simple; to deliver the highest quality ink and toner products for the lowest prices possible, and to provide an exceptional and secure shopping experience for our customers.

The Quality of our Products

When it comes to remanufactured and compatible printer ink and toner cartridges, we put heavy emphasis on quality control, page-yield and overall performance of the products. We are also very selective with our partners and work only with the largest and the most reputable manufacturers and engineers. The quality of our ink and toner cartridges are the best in the industry, and we have thousands upon thousands of customers’ product reviews to back that claim.

100% Satisfaction Guarantee

Just like millions of happy customers, we’re certain that your experience with Needink.com will be exceptional, and you’ll become a lifetime valued customer. However, if you are not fully satisfied with your purchase, or the level of service we provide, we offer a 100% customer satisfaction guarantee. Our simple, hassle-free Return and Exchange policy will allow you to return your merchandise for a full refund or replacement.

Top-Notch, In-House Customer Support

Many companies outsource their customer service to a third-party agency, or in many cases outside the United States, which usually means the staff is not adequately trained to handle the call properly. Our in-house customer support specialists have years of experience and can assist you with any question you may have regarding your printer ink cartridges.

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Secure shopping

We use 256-Bit SSL Security and we are PCI compliant

Excellent Customer Service

1-866-367-4657 M-F 7am-5pm (PST)