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About Us

about us

Let’s paint (or print) a scene: You are halfway through printing your wedding party invitations when all of a sudden that flashing warning box pops up on your screen indicating that you are running low on ink. You have about 50 more to print, and just when you think you might make it, the remaining cards come out faded and blurred. You just don’t understand why this happened because you bought some discount ink only a few weeks ago and made about a dozen prints before tackling this project. Needink.com hears these stories all too often, and once you use our grade-A quality affordable ink cartridges and toners, stories like this one will become pure fiction.

The Good, the Bad, and the Ugly

Sometimes it feels like finding the good guys in the world on inkjet cartridges is as tiring and hopeless as trying to find insightful meaning in a Pauly Shore movie. Poor customer service coupled with slipshod products masquerading as top-of-the-line ink cartridges is plaguing our industry. But Needink.com is changing this. Since we opened for business almost two decades ago we have focused our core mission on providing top-drawer customer service, an easy-to-use online ordering system, and the absolute best ink cartridges at an affordable price. Our ink cartridges and toners have less than a 1% failure rate compared to the industry standard of up to 50% failure for refurbished product. But guess what! In the rare event your cartridge is not performing at the highest level of quality simply call our friendly sales team and we will speed off a replacement, no charge! By the way, all of our cartridges are backed by a one-year warranty, so when you go to Needink.com you get total peace of mind while your neighbor is stuck on hold with the other guys listening to Barry Manilow!

Security: It’s Okay that You're Not Superman

We know that you are a superhero in the eyes of your friends and family, but when it comes to online shopping you need a caped defender on your side protecting your identity from the Lex Luthors of credit card fraud. This is where Needink.com steps in. We like to think about our online security system in terms of a virtual Clark Kent: it is silent, bullet-proof, and protects identities but without the nerdy glasses. We start by implementing the industry’s state-of-the-art 256-bit SSL (Secure Socket Layer) encryption technology--the most powerful “Man of Steel” SSL available. This guarantees that sensitive information is immune to thieves. Your credit card information gets deleted after the transaction is completed.

Let’s Team Up!

Needink.com forms close relationships with our clients ranging from small households to fortune 500 companies. Whether you need high-quality ink cartridges to produce 50 marketing reports for Friday’s big meeting, or you are printing your nephew’s graduation photos to share with the family, your project will be protected by our 100% satisfaction guarantee and a product that will see you through the job from start to finish. Call or order now and witness the fall of those “running low on ink” boxes plummet to near extinction!